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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By accessing and using Flamingo Las Vegas Hotel & Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the capacity to enter into this Agreement.

2. Eligibility Requirements

To use Flamingo Las Vegas Hotel & Casino, you must meet our eligibility requirements:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Have a valid email address
  • Provide accurate personal information during registration
  • Comply with these Terms and Conditions

3. Geographic Restrictions

Flamingo Las Vegas Hotel & Casino is available for access from certain countries only, as specified below:

  • United Kingdom
  • Ireland
  • Canada (excluding Quebec)
  • New Zealand
  • Germany

Residents of other countries are not eligible to use Flamingo Las Vegas Hotel & Casino.

4. Account Registration Rules

  1. One-account-per-user: Each user can have only one account.
  2. Registration requirements: Provide accurate personal information during registration, including full name, address, and date of birth.
  3. Account creation: Your account will be created upon successful registration.

5. Identity Verification and KYC

  1. Verification process: Flamingo Las Vegas Hotel & Casino may request identity verification documents (e.g., passport, driver's license) to comply with anti-money laundering regulations.
  2. KYC requirements: Provide accurate personal information during registration and comply with our Know Your Customer ("KYC") policy.

6. Account Accuracy Obligations

You are responsible for ensuring the accuracy of your account information at all times.

7. Account Security Responsibilities

  1. Password protection: Keep your login credentials secure and confidential.
  2. Device security: Use a secure device to access Flamingo Las Vegas Hotel & Casino, with up-to-date antivirus software and a strong firewall.
  3. Regular logins: Regularly log in to your account to ensure its continued activation.

8. Restricted Behaviour and Prohibited Activities

You are prohibited from engaging in any of the following activities on Flamingo Las Vegas Hotel & Casino:

  • Collusion or match-fixing
  • Cheating or exploiting system vulnerabilities
  • Creating multiple accounts for bonus abuse
  • Using unauthorized software or scripts to interact with our platform
  • Engaging in spamming, phishing, or other forms of online harassment

9. Bonus and Promotion Rules

  1. Bonus terms: Each bonus offered by Flamingo Las Vegas Hotel & Casino has its own specific rules, which will be provided at the time of promotion.
  2. Wagering requirements: Fulfill wagering requirements to withdraw bonus funds (as specified in each promotional offer).
  3. Bonus abuse prevention: We reserve the right to limit or cancel any bonus if we suspect abuse.

10. Wagering and Gameplay Conditions

  1. Gameplay rules: Follow standard gaming house rules for each game.
  2. Technical issues: If a technical issue arises during gameplay, contact our support team immediately.

11. Responsible Gambling Expectations

We encourage responsible gaming practices:

  • Set deposit limits to control your spending
  • Take regular breaks from playing
  • Seek help if you feel the need to gamble more than you can afford to lose

12. Suspension or Closure of Accounts

  1. Suspension: We may suspend your account for investigation into potential abuse or non-compliance with these Terms.
  2. Closure: Your account will be closed without notice in any of the following circumstances:
    • Gross misconduct
    • Multiple account creation for bonus abuse
    • Violation of our terms and conditions

13. Intellectual Property and Platform Ownership

Flamingo Las Vegas Hotel & Casino owns all intellectual property rights to its platform, software, and content.

14. Limitation of Liability

We will not be liable for any direct or indirect damages arising from the use of Flamingo Las Vegas Hotel & Casino.

15. Modification of Terms

These Terms may be modified at any time without prior notice.

16. Contact or Support Guidance

If you have a question, concern, or issue with your account:

  • Email
  • Live Chat: Accessible on the Flamingo Las Vegas Hotel & Casino website
  • Telephone support available for urgent matters only